Shipments
Our products are shipped for free throughout Switzerland via the postal service. We also offer shipments at a European/worldwide level (via FedEx), with additional shipping costs depending on the country.
Production and delivery time: approximately 7 business days from the date of order.
Returns
If the size or color isn’t right
If your purchase doesn’t fit or you would prefer a different color, please contact us before sending your item back. We’ll be happy to arrange a size or color exchange. If you have any questions or need assistance, please don’t hesitate to get in touch.
If you’d like to return your purchase
If the item isn’t right for you, you can return your order for a refund. Please note: shipping and bank fees will be deducted from the total refund amount.
Where to send your return
Please contact us before sending your package back. Returns should be sent to:
c/o Beca Ferretti - Via della Posta 34, CH-6934 Bioggio (TI)
